Effective Date: April 1, 2026
At Heritage Jackets, we want you to be satisfied with your purchase.
Returns
You may request a return within 7 days of receiving your order if the item is defective, damaged, or incorrect. Items must be unused, unworn, and in original packaging.
Exchanges
We offer exchanges for size or product issues within 7 days of delivery, subject to stock availability.
Non-Returnable Items
Customized or made-to-order jackets are not eligible for return or exchange unless faulty.
Process
To request a return or exchange, contact us with your order details and clear images of the item. Our team will guide you through the process.
Shipping Costs
Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
Refunds
Once the returned item is received and inspected, refunds will be processed within a reasonable time to the original payment method.
Contact Us
For any return or exchange requests:
contact@heritagejackets.com
